There When You Need Us!
A successful roof system requires a good design, quality materials and proper installation. However, thorough, regular maintenance is the key to making sure it performs successfully over the long term.

Even if your roof is currently under a manufacturer’s warranty, it is still important to consider employing a
roofing contractor to perform regular preventive maintenance. There are several roofing dilemmas that are typically excluded from a manufacturer’s warranty.

Common Warranty Exclusions
Damages Caused by:

• Acts of nature, such as lightning, wind, hail, earthquake, etc
• Deliberate or negligent acts of the owner
• Unauthorized repairs made by roofing repairmen or contractors not properly authorized by the roof system manufacturer
• Structural defects or movement in the building or substrate
• Movement of sheet metal work used in conjunction with the roof system
• Addition of HVAC equipment, electrical lines, antennas, signs or any other items which may be installed using methods not approved by the manufacturer
• Leaks through pitch pans

Although the Thomas Roofing Preventive Maintenance Program can’t always prevent damage from occurring,
regular maintenance can identify problems in a timely manner and prevent them from causing more severe,
costly damage to your roof system, insulationor structural deck.

Thomas Roofing Maintenance Program includes:

• Semi-Annual Inspections
• Scheduled Maintenance
• 24-Hour Emergency Response
• Regular Roof Condition & Repair Reports
• Asset Management
• Financial Planning

Thomas Roofing Maintenance Program will:

• Extend the Life of Roofing System
• Reduce Service Calls
• Maintain Manufacturer’s Warranty by Meeting Terms & Conditions
• Prevent Loss of Insulating Value due to Wet Insulation

Typical Preventive Maintenance Repairs Include:

• Deteriorated caulking at counter flashing, penetrations, edge metal, etc.
• Damages at lapped metal joints, including gravel stop and wall coping joints
• Pitch pan filler shrinkage
• Trash and debris removal (excludes major debris such as trees)
• Minor wrinkles, splits or holes in roof system
• Debris or loose clamping rings at drains

The Thomas Roofing Preventive Maintenance Commitment
If during our inspection we discover serious problems, such as wind or structural damage, our maintenance team provides a description of the problem and an estimate for repairs. If we believe the problems should be covered under a manufacturer’s warranty, we provide the information you need to notify the manufacturer according to the procedures set forth in the warranty. Upon completion of each inspection and/or service call, the Thomas Maintenance Team provides a report describing roof conditions and the work performed.